Welcome to Scandalusia. By accessing or using our website (www.scandalusia.es) and purchasing our products, you agree to these Terms of Service (“Terms”).
Please read them carefully before using our website. These Terms form a legally binding agreement between you and:
TERRA TEJONERAS S.L.
NIF: B22574966
Registered Address: Calle Alta, S/N, 11649 Coto de Bornos, Cádiz, España
Email: info@scandalusia.es
Phone: +34 646 164 403
Commercial Name: Scandalusia
1. Eligibility & Customer Accounts
To use this website or make a purchase, you confirm that you:
- Are at least 18 years old, and
- Have legal capacity to enter into a binding contract.
If you create an account, you are responsible for keeping your login details confidential and for all activity occurring under your account.
2. Products & Availability
We aim to display our products as accurately as possible. However, colors, textures, and appearances may vary depending on screen settings or lighting.
We reserve the right to:
- Modify or discontinue products
- Limit quantities
- Update product descriptions
- Change prices without prior notice
All products are subject to availability.
3. Orders & Acceptance
When you place an order, you are making an offer to purchase the products.
An order is only accepted once:
- Payment has been successfully processed, and
- You receive an order confirmation email
We may refuse or cancel an order if:
- The product is unavailable
- There is an error in price or product information
- Payment cannot be processed
- Fraudulent or suspicious activity is detected
If an order is cancelled after payment, you will be refunded.
4. Prices, Taxes & Billing
All prices are listed in EUR (€) unless stated otherwise.
Prices do not include:
- Shipping fees
- Import duties
- Customs charges
These will be shown at checkout or may be charged upon delivery for non-EU orders.
You authorize Scandalusia to charge your selected payment method for the full order amount, including taxes, shipping, and applicable fees.
5. Shipping & Delivery
We ship from Andalucía, Spain. Delivery times vary depending on destination and carrier. Estimated timelines are provided in our Shipping Policy. Once an order is handed over to the carrier, risk of loss passes to the customer.
Scandalusia is not responsible for delivery delays caused by:
- Carriers
- Customs inspection
- Weather conditions
- Operational disruptions
Full details are outlined in our Shipping Policy.
6. Returns, Refunds & Non-Returnable Items
Our Returns & Refunds Policy forms part of these Terms. Due to the nature of food products, we cannot accept returns of:
- Opened or unsealed bottles of olive oil
- Used, damaged, or altered products
- Items not in their original packaging
Eligible returns must be:
- Unopened
- Unused
- In resaleable condition
- Requested within 14 days of delivery
Refunds are issued once the product is returned and inspected. Please refer to our Returns & Refunds Policy for full details.
7. Intellectual Property
All content on this website—including text, images, graphics, logos, videos, and product designs—is the property of TERRA TEJONERAS S.L. or licensed for use. You may not copy, reproduce, distribute, or use any content without prior written permission.
8. Third-Party Tools & Links
Our store uses Shopify as our ecommerce platform. Our website may contain links to third-party websites or use third-party tools. We are not responsible for:
- Their content
- Their privacy practices
- Their performance or accuracy
Use of external services is at your own risk.
9. Limitation of Liability
To the maximum extent permitted by law, Scandalusia and TERRA TEJONERAS S.L. shall not be liable for:
- Indirect or consequential damages
- Loss of profits or data
- Shipping delays
- Misuse of products
- Damages from unauthorized website access or cyberattacks
Our total liability shall not exceed the amount paid for the product in question.
10. Indemnification
You agree to indemnify and hold Scandalusia, TERRA TEJONERAS S.L., and our employees, partners, and service providers harmless from any claims arising out of:
- Your misuse of the website
- Your violation of these Terms
- Your infringement of third-party rights
11. Governing Law & Jurisdiction
These Terms are governed by Spanish law. Any disputes shall be resolved exclusively in the courts of Cádiz, Spain, unless consumer protection rules require otherwise.
12. Changes to These Terms
We may update or modify these Terms at any time. Changes will be posted on this page with the updated date. Your continued use of the website constitutes acceptance of the revised Terms.
13. Contact Information
For any questions regarding these Terms, contact us at:
Scandalusia – TERRA TEJONERAS S.L.
Email: info@scandalusia.es
Address: Calle Alta, S/N, 11649 Coto de Bornos, Cádiz, España
Phone: +34 646 164 403
